Welcome to my review of Flexispy, an older program with a brand new approach, it looks set to take the lead in the spy software market – at least in terms of the advanced monitoring features. Is it safe, is it reliable and is it worth the money? Ah, the questions – I’ll do my best to give you my impressions, so read on….
With the recent suspension of StealthGenie, due to a legal case against their CEO, I wanted to take another look at some similar programs and review your options. I have used FlexiSpy in the past and whilst it worked well, I thought it was too expensive compared to the competition. But … things have changed for the better!
Now with all the changes being made in the spy phone software market – Mobilespy and mSpy both withdrawing their recording features – Mobile Spy is no longer Hidden! – FlexiSpy has suddenly become the unique product (more on Why later). Their Premium version is relatively expensive – but do you really need it?
So, out with the credit card and I bought the latest version of FlexiSpy Extreme for testing. I have to say I was pleasantly surprised – they have been busy since I last tried them about two years ago. As always my reviews are real and I have tested the programs before recommending them.
New and Updated September 2017
The website now looks and acts like it is a premium product. Looks aren’t everything, what is more important is the re-design of their Control Center – the main reporting dashboard where you login to view and operate your account.
The front end of the website may be important to present a professional image and to give you confidence in the company but the real action happens in the Control Center. It now has the most user friendly dashboard that I have used – well designed with everything clearly laid out. Reports are quick and easy to see and the controls for setting alerts or remote commands are simple to understand and use.
Times have changed – not so long ago you needed detailed instructions just to find your way around the user panels!
Phones and Devices – Compatible Versions
You can monitor Android phones and tablets with internet capability, iPhones and iPads, BlackBerry and Nokia Symbian cell phones. As always it is important to remember that the devices must have some sort of internet access (data and/or Wi-Fi) and the operating system needs to be supported. Apple devices must be Jailbroken before you can install any spy software programs. Here is the current list – I keep this updated regularly :
- Android Phones and Tablets – supported up to version 6.
- iPhone / Apple Devices – support up to iOS 9.0.x
- BlackBerry – supported up to version 7.1
- Nokia Symbian – Anna and Belle based.
Some features will only be available with certain types of device so you will need to check their site and make sure that the features you want are covered for your phone version. For example, call recording is only available for rooted Android devices.
New Installation Services!
They have just released a new White glove installation service – for the technically challenged! Now you can have an expert Root Android or Jailbreak your iPhone/ iPad and install Flexispy on your device – for a $39 fee.
You need to have the device in your possession and be able to connect it to your PC or laptop. You schedule a time and a technical support person will be able to do the complete setup by remote assistance on your PC. This is a Big deal for many people who fear trying to Jailbreak or Root – let alone install the software themselves. You can find out more on their website and select the installation at checkout.
They offer two different monitoring packages – FlexiSpy Extreme with all the bells and whistles, and FlexiSpy Premium, competitively priced with standard features. On the website they have a handy comparison page where you can quickly see the difference between different versions.
The standard features cover all of the usual monitoring features you would expect such as : call logs, email, IM chat messengers, GPS locations, images, videos and audio, contacts, browsing history, bookmarks and social sites – all monitored on the cheaper Premium version.
Social and Chat Messenger Services
Here they have the most comprehensive list of services that can be monitored – so important today as more people use these different platforms to communicate instead of SMS texting. They cover 13 services :
Facebook, Facebook messenger, Viber, WhatsApp, Line, WeChat, Skype, Hangouts, Yahoo messenger, SnapChat, iMessage, BB Messenger and BB Pin. Keep checking as they add new services. Again it is necessary to check that your phone type covers the services you want to view.
The Extreme version has just become the leader in a field of one! They are the only company currently offering the following :
- Live Call Intercept
- Call Recording
- Ambient Recording – phone surroundings
If you really need any of these features, FlexiSpy is your ONLY option. Due to the Stealthgenie case no other providers offer this type of monitoring – Mobilespy and mSpy have stopped offering any recording features. Flexispy continue to do so because they are based outside the U.S.A. and have no worries about being shut down. This does NOT mean that you can use their software for illegal purposes – they stress this on their website. See my own legal updates and stay within the law.
I expect the other companies to return to offering call recording in the future, but for now Flexispy is unique!
Does it Work?
I have been testing the advanced features and for the most part they work reliably. The recording works well on a rooted Android when you have good call connection quality. I know that people in areas with poor mobile reception have reported some problems with the call recording features in the past. A sketchy connection can lead to only part of a conversation being recorded. I recommend using VLC Media player for playing back any recordings – works better than Windows Media player!
Call Intercept – For some this can be a really useful feature – if it works for your phone. It works by adding your phone to a conversation, like a conference call but you stay muted and just listen. The target phone needs to allow 3 way calling so you need to check your carrier service. Some business users and parents do find it useful, but I must admit it isn’t the most important feature to me – a bit of overkill.
Live call intercept is now available for the iPhone and iPad as well as Android devices. You can also listen to VOIP calls – made using Skype, Viber and WhatsApp – the actual calls!
Everyone tends to focus on the big features such as call intercept and recording, but there are some really useful ones to look at – adding real value.
Alerts and Keywords – you can set up alerts (sent to your own phone/email) for specific phone numbers or to spot certain keywords – think drugs or profanity.
App Blocking – you can view all apps installed on the device and close them or even uninstall remotely.
Update and Upgrade Remotely – once Flexispy has been installed, you never need to access the target device again. Many features have been integrated and can be controlled from the Control Center – including installing any software updates or even upgrading to their Extreme version. You can also stop, start or remove the software without further access to the target phone.
Password Cracker – this is a new feature and is free with the Extreme package – but you can buy it separately on the website. It is basically a keylogger – once installed and activated it will record any passwords / codes / login details entered on the device. This allows you to see every username and password entered on the device for social sites and messenger services. It will even record the passkey to unlock the target phone (but the software must be installed beforehand).
Again, from a legal perspective, you must be sure you have a legal right to access these details – kids and employees only!
Advanced Tracking – the app can track the phone and show its location at any given time using a live map. You can also view
historical locations – where the device has been over a given period. You can also set location boundaries and receive alerts if the device enters or leaves a pre-defined area – really easy to set up in the main Control Center.
The two versions available really do offer some unique features, all managed in a slick dashboard. So let’s look at the pricing.
Both packages are now available in shorter terms as well as one year subscriptions :
FlexiSpy Extreme 3 months $199 1 yr – $349 (includes free Password Cracker)
FlexiSpy Premium 1 month $68 3 months $99 and 1 yr – $149
The Premium version is actually good value and competes well with other products such as Mobilespy, mSpy and MobiStealth. The Extreme version is expensive, but this is the only software that can intercept calls, record calls and phone surroundings. If you need these features, I’m afraid you have to pay quite a lot – the 3 month option allows you to use it, try it and save some cash! It really will come down to the monitoring capabilities you feel you need. One bit of good news though, there are no added taxes and no VAT charges – these are the prices you pay.
Why Chose This One?
The obvious reason above – the advanced features. Another couple of good reasons to buy Flexispy I have discovered :
It is very well hidden. They have really set out to create the most securely hidden spy software on the market. There is even a feature to hide the Cydia app after Jailbreaking or the SuperUser app after Rooting Android. The software has no recognizable files and will not show up in the application list or the task manager. They claim it does not get flagged by antivirus software (I haven’t tested it fully yet, but didn’t get flagged by Lookout Security).
It is user friendly! This is something that many will overlook, until they come to install and use the software. It comes with an installation wizard – which guides you easily through the installation process. Many people struggle with installing spy software apps and FlexiSpy are ahead of the competition, making it the easiest to install – dare I say fool proof?
You can transfer your license to any device (even cross platform). Most software companies only allow you to change to a phone of the same operating system. With Flexispy, if your target phone is changed from Android to iPhone for example, you can simply deactivate one and transfer your valid license to the new phone.
Customer Service and Support
Flexispy have always had a good reputation for their support services. They have 24 hour 6 days a week email and live chat support. Another good thing you can check out on their website – lots of resources to get started and get the most from the software. They have a detailed support section with Knowledge base articles and extensive video tutorials – a great place to check out how everything works in detail even before buying.
Installation Service – their technicians can Root or Jailbreak and install Flexispy for you – great for some people!
Refund Policy – they have a 10 day full refund policy and they honor it – gives you a little peace of mind when deciding to make the purchase.
Multiple Languages supported – at the moment the site is available in: English, Espanol, Italiano, Russian, Chinese, Turkish, Portuguese, Deutsch and Thai.
FlexiSpy Review – My Verdict
Would I recommend FlexiSpy monitoring software? Without a doubt – but think about what you need to monitor before making your decision. The Extreme version is the only one of its kind at the moment – if you really need the ability to record calls etc. you have no other choice. It is expensive, but good things cost money!
If standard monitoring is all that you need then it is a straight race between Flexispy, and mSpy – all in a similar price range at least for yearly contracts. They do differ in the features and services they can monitor so there is no quick answer – you need to look at each one and pick the features that matter most to you.
One last thing to consider. With the recent takedown of StealthGenie things have changed and the companies based in the U.S. are trying to comply with the law. Flexispy is not U.S. based and is very unlikely to be taken down at any time – just be aware that you need to stay within the laws of your country – and stay safe.