In this Mobile Spy review I am going to explain why it really is the old reliable spy software program. I’ll also look at some of the new features and hopefully guide you through the software maze.
This is part of my series of cell phone monitoring software reviews and yes I have it installed on a test phone at all times. Is it the best? Let’s take a look and see what you think.
Important ! Updated June 2015!
I can no longer recommend MobileSpy – Mobile Spy is no longer “Hidden” – when you install the software on a cell phone the user will know that the phone is being monitored – an icon will be seen on the phone/device and it is against their terms to try to remove or hide this icon.
This comes after they had already stopped several of their monitoring features and the withdrawal of their Phonesheriff Investigator. I’m afraid they are on a downward spiral and no longer offer effective monitoring solutions. I would urge you to check out my reviews of FlexiSpy , Mobistealth review or mSpy if you need spy software that can be hidden and that has a future in the market.
They have recently introduced these measures to encourage the legal use of monitoring software but they have gone too far and now have a pretty pointless program. It is very disappointing, as for a long time they provided a reliable service. Check out my comparison tables for top spy apps if you need another program which is hidden. Not many people have a need for spy software which is instantly recognizable on the target phone – and judging by the number of refunds being requested, I think Mobile Spy will soon close down.
Did you know they are one of the oldest surviving cell phone monitoring apps, since 2003 – and they haven’t changed their name ten times! (You do know this trick is used by some scams – change the name every year to stay ahead of the bad press).
Mobile Spy are actually an American based company – in Jacksonville Florida no less. Should that matter to you? Well possibly, consider this – if they were some scam company, it would be very difficult to be U.S. based – much easier to run a scam from some small country with lax laws. Just a thought!
They accept payment via Pay Pal as well as all major credit cards – no need for some strange money broker sites. Another symptom of some scams – they get banned by Pay Pal. Never buy spy software by any other methods or you might never see your cash again.
Now take a look at their website HERE – go ahead and look at a few things.
Does this look like a real, well maintained site? Is it well laid out and easy to follow? There is a real phone number and look at the About page – a real address and full contact information.
Check the site – they have an A+ rating with the Better Business Bureau. Check out the media mentions and testimonials – they have sold more than 150,000 units.
Why does all of this matter? What has this got to do with Mobile Spy reviews?
Some of these things can be faked by less than reputable companies, but it would be almost impossible to fake them all! This is all about reputation and trust – the really important stuff you should be looking for when buying cell phone spy software. What good is the promise of fancy features if the software doesn’t work!
I can’t stress this enough – there are many scams and just downright rubbish programs out there. At first glance they look and sound great but if you look closely – how many have real signs of trust and a good reputation?
The bottom line – Mobile Spy is without doubt one of the most established and trusted monitoring software programs available.
Time to look at what it can do and see if it is what you need.
They support a large range of cell phones and Operating Systems. I update this part as new releases become available. Remember they also support Android Tablets and the iPad – with compatible OS versions.
As well as the devices, you can use MobileSpy on: Android, iPhone, BlackBerry, Symbian and Windows Mobile Smartphones.
Always check their website for up to date compatible phone lists.
As you would expect with any of the top monitoring software programs they cover all of the standard reporting features: monitoring sms texts, call logs, email, GPS tracking, web browsing history and phone files such as videos, photos and contacts lists. All of the usual stuff.
Where MobileSpy gets a little different is how they price and package their advanced features. They changed things a bit in October 2014 with the release of their new Version 7.0 – although the prices have remained the same.
They basically now sell two packages. The Standard Basic Package and their Premium Version with Live Control Panel – also sold as an add-on.
This is significant because their standard package includes many advanced features which cost more with most of the other programs. You can buy the Basic Package in 3 different term contracts:
Their Premium Version with Live Control Panel is the most advanced and is now also sold in term contracts :
Even their Premium package is still significantly cheaper than any of the decent competition. I’ll look at the extra features you get with Live Panel in a moment.
As well as the basic reporting features you also get:
Messenger and Social Monitoring – you can see what is happening on Facebook, Twitter, WhatsApp messenger, Windows
Live, Aol, BlackBerry, GTalk and iMessage for the iPhone and iPads. This is some pretty advanced monitoring for no extra cost. They have the most extensive list of supported chat and social media sites.
YouTube – view all videos watched on YouTube.
Dropbox – monitoring Dropbox files.
BlackBerry Pin Messages – for BlackBerry users.
MMS Message monitoring
Gmail – monitor all Gmail accounts including time stamps and email contents.
Alerts – you can set trigger words or phone numbers. When any of the words or contact numbers are logged you will get an alert. This feature is great for keeping an eye on the kids.
Apps Installed and App Blocking – this feature gives you a list of all apps downloaded to the target cell phone. It also allows you to block certain ones or all of them without having to go to the phone settings. It is all controlled from the main dashboard or control panel. Remember this is with the standard package!
Remote Controls – you can perform certain actions remotely via the dashboard. You can lock or unlock the target phone, delete data from the phone, receive SIM card information and even delete the spy software if you want to stop monitoring completely.
Dashboard Information – in the online dashboard screen you can see all details of the target phone – OS version, last updated, Wi-Fi settings and even the battery strength. In the dashboard you can switch between all monitored phones in your account and you can access the data from your PC, laptop, tablet or cell phone – any device you can get online with.
All of these features come as standard with any term package. Now let’s see what you get with the Live Control Panel add on.
You don’t need to get the Live add on but it does add a few extra features.
Live Screenshot – you can take a screenshot of the target device’s actual screen to see what actions are being performed. It can be repeated at 90 second intervals.
Instant GPS Map – see where the phone is at any time.
Logs by Email – you can set it to send some or all logs and details from the dashboard to your personal email address.
I’m sure I have missed a few features but you get the idea. The Premium version with the Live add-on does give you some useful extra features but is by no means necessary for most people’s needs.
Remember that not all features are available for all types of phone – for example you can only monitor BB Pin messages on a BlackBerry. You need to check the features you really need are supported on your particular target phone before buying.
I really recommend that you visit the Mobile Spy website and take a look at the Demo Account they have set up. It is a working demo of the online dashboard and gives you a real feel for how the reporting all works. They have changed it recently and things
look so much better and everything is easier to find.
Here is a big one – and most people miss this. With Mobile Spy you can monitor multiple devices from the one dashboard – easy management! You can also get discounts for multiple licenses – great for small business users and for families.
Another thing they offer is a 1 year free subscription to Sniper Spy when you buy any 12 month package. SniperSpy is their dedicated PC monitoring software – worth $80. It is a good product in its own right so great value if you need to monitor a PC, Mac or laptop as well.
It just might be – depending on what you need to monitor. If you have read some of my reviews you’ll know I always ask that question – searching for the best – for YOUR needs! Mobile Spy software is very strong on support and reliability as well as offering great value for money. It may lack a bit of the slick design with their website and maybe a couple of extra features but look beyond that. A good product for your first try at using spy phone software.
In real terms it is competing with programs like mSpy which has a few added features – but remember Mobilespy is not hidden from the user. In terms of pricing Mobile Spy is quite a bit cheaper. Their added features have really caught up to their competition – and even overtaken some.
For me the biggest reason to buy MobileSpy is the trust and reliability factor I talked about at the beginning. They really are the Old Reliable of the cell phone spy software market. If you can do without a few extra features and want a good value product that just works give them a try. Due to the fact that it is not a hidden application, it makes Mobilespy ideal for business users – allowing them to easily comply with the law, and of course for monitoring children with their knowledge.
Visit Mobile Spy Here – and see for yourself!
That’s it for now, I’ve gone on enough. I hope this offers you something more than most Mobile Spy Reviews online and feel free to ask questions in the comments below.
Hi there - I'm Susan, a regular mom who has used spy apps for years now. I was fed up with spammy reviews and poor information so I started this website. It keeps growing!