Kik Video Chat Not Working? 8 Ways To Fix The Problem

Isn’t it utterly frustrating when you’re all set for a video chat on Kik, and it just… won’t… work? It’s like planning a party and having the DJ not show up.

But don’t worry, we’ve got your back. We’re here to help you troubleshoot this annoying issue. Whether it’s a technical glitch, a device bug, a wonky internet connection, or the Kik server playing hide and seek, we’ve compiled a list of eight potential solutions for you to try.

From checking your internet and giving your device a mini vacation with a restart, to reinstalling the Kik app and clearing cache, we’ve got all bases covered. And if your Kik notifications are also on strike, we’ll help you with that too.

So let’s roll up our sleeves, dive in, and get your Kik video chat up and running again.

Quick Answer:
  • Kik video chat not working can be caused by technical glitches, device bugs, poor internet connection, or Kik server issues.
  • Troubleshooting tips include checking the internet connection, restarting the device, clearing the app cache, and force-stopping or restarting the Kik app.
  • Updating the app may also help resolve the issue.
  • Enabling video calls on Kik requires tapping on the video icon in the conversation section, and if the option is not activated, refreshing or reinstalling the app can be tried.

Possible Causes

Some possible causes for your Kik video chat not working could be technical problems, glitches, device bugs, a poor internet connection, or even the Kik server being down. It’s crucial to identify the root cause to fix the issue effectively.

If you’re experiencing video chat problems, your device might be having a bug or glitch preventing the app from functioning correctly. Technical issues can also occur within the Kik app itself.

Poor internet connection is another common culprit. If your network is slow or unstable, it might disrupt the video chat feature. Alternatively, the issue might be beyond your control if the Kik server is down. In this case, you’ll need to wait until the server is back up and running.

Understanding these potential causes can help you troubleshoot more efficiently.

Troubleshooting Tips

Feeling frustrated with your tech issues? Let’s dive into some handy troubleshooting tips that might help you get back on track.

Firstly, check your internet connection. A weak signal might be the culprit behind your Kik video chat malfunctioning.

If that doesn’t work, try restarting your device to clear out any minor glitches or bugs.

Still stuck? Clear the Kik app cache on your Android or offload the app on your iPhone. This often solves many app-related problems.

Alternatively, you can refresh the Kik app by force-stopping or restarting it.

If all else fails, uninstall and reinstall the Kik app.

Lastly, always make sure your Kik app is updated to the latest version as this can often fix many bugs.

Enabling Video Calls

Ready to get started with video calls? Simply tap on the video icon within the conversation section to enable this feature. If you can’t find it, don’t worry. Here’s a step-by-step guide:

  • Start by opening the Kik app on your device. It’s essential to make sure you have the latest version. If you don’t, update it.
  • Go to the conversation section. This is where all your chats are.
  • Look for the video icon. It should be somewhere in the chat box.

If the video call option isn’t activated, there could be a glitch. Try to:

  • Refresh the Kik app by force-stopping it and then restarting it.
  • Uninstall and reinstall the Kik app if necessary. This should fix most issues you might encounter.

Frequently Asked Questions

What are some alternative apps to Kik for video chatting?

“Like a fish in the sea, you’ve got plenty of options. Top alternatives to Kik for video chatting include Skype, WhatsApp, Facebook Messenger, Zoom, and Google Hangouts. All are user-friendly and offer high-quality video calls.”

Are there any particular device settings that could interfere with Kik’s video chat function?

Yes, certain device settings can interfere with Kik’s video chat function. Ensure your device’s camera and microphone permissions are granted to Kik. Also, check if any power-saving modes aren’t restricting the app’s functionality.

How can I contact Kik’s customer support for further help?

You can contact Kik’s customer support by visiting their official website and navigating to the ‘Contact Us’ section. Fill out the form with your query and they’ll get back to you as soon as possible.

Is there a difference in troubleshooting steps for different versions of the Kik app?

Yes, different versions of the Kik app may require different troubleshooting steps. Always ensure your app is up to date, as newer versions often include bug fixes and improvements that can resolve common issues.

Can the Kik video chat function work on both mobile data and Wi-Fi or is it limited to one?

Like a chameleon adapting to any environment, Kik video chat can work on both mobile data and Wi-Fi. It’s not limited to one, so feel free to switch between them as needed, ensuring a smooth conversation.


In a nutshell, if your Kik video chat’s on the fritz, don’t throw in the towel just yet. Issues from technical glitches to poor internet can cause this hiccup. Try some troubleshooting magic like rebooting your device, reinstalling the app, or perhaps a simple update will do the trick.

If all else fails, remember patience’s a virtue – it could be a server issue Kik needs to iron out. Keep calm and Kik on!

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Author - Susan Kennedy

Hi there - I'm Susan Kennedy, a regular mom who has used spy apps for years now. I was fed up with spammy reviews and poor information so I started this website. I also teach you how to improve your online security and stop unwanted spy apps. Reliable information from a real person!

Susan Kennedy author